Shipping policy

At My Little Deen, we do our best to deliver your order as quickly as possible. Every order is prepared with care and dispatched within 48 hours (working days). You receive a confirmation email with a tracking number as soon as your parcel ships.

Free delivery

Delivery is free in every country from the equivalent of about €50 of purchases. Below that amount, the shipping cost is shown at checkout in your currency.

Delivery times and costs by destination

United Kingdom: home delivery in 3-5 days. £2.89, free on orders over £49.
United States: home delivery in 8-10 working days. $5.99, free on orders over $59.
Canada: home delivery in 8-10 working days. $5.99 CAD, free on orders over $79 CAD.
Australia: home delivery in 8-10 working days. $4.99 AUD, free on orders over $89 AUD.
United Arab Emirates: delivery in 10 working days. 12 AED, free on orders over 199 AED.
Saudi Arabia, Qatar, Kuwait, Bahrain, Oman: delivery in 10 working days, free on orders over the equivalent of 199 AED.
Switzerland: home delivery in 3-5 days. 4.99 CHF, free on orders over 49 CHF.
Norway: home delivery in 3-5 days. 49 NOK, free on orders over 599 NOK.

Delivery times are given in working days from dispatch and may vary during busy periods (Ramadan, Eid, end of year).

Customs duties and import taxes

Orders shipped outside the United Kingdom and the European Union may be subject to customs duties, import taxes or handling fees charged by the destination country. These charges are set by local authorities, are not included in our prices or shipping fees, and are the responsibility of the recipient. Our parcels are shipped with the required documentation to keep customs processing as fast as possible.

Delivery delays

Although we do everything we can to meet the announced times, delays can occur for reasons beyond our control (strikes, weather, peak periods, customs checks). We will keep you informed in such cases.

Tracking your order

A tracking number is emailed to you for every shipped order so you can follow your parcel in real time. You can also use the Track My Order page on our website.

Delivery problems

If you notice a problem with your order (damaged parcel, missing or wrong item), contact us as soon as possible at contact@mylittledeen.com and we will do everything we can to put it right.

Parcels returned to sender

If a parcel is returned to us because it was not collected or the address was incomplete, the cost of re-shipping is charged to the customer before the parcel is sent again.

If you have any questions about our shipping policy, please contact us at contact@mylittledeen.com.